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Jersey State Bank Card Control

Enjoy Card Control within our mobile banking app

Card Control is a companion app to our Online Banking app that allows you to control when, where, and how your Jersey State Bank debit cards are used. Instantly turn them off and on, set controls on usage, and establish alerts for a variety of card activities.

–  Helps safeguard your cards from fraud
–  Lets you define areas where your card can be used
–  Limit purchase by the type of merchant
–  Set limits on the dollar amount
–  Instantly change your settings, giving you complete control over your debit card.

Here’s how it works:

  • Login to your Jersey State Bank Mobile Banking app.
  • In the menu, click on the option that says “Manage My cards”.
  • When you click on it the first time, it will take you to the app store to download the Jersey State Bank Card Control app.
  • Download the app.
  • The next time you log into your mobile banking app and click on “Manage My Cards” the Card Control app will open.
  • When Card Control launches, follow the instructions to enter your card information and set your control preferences.
  • Please note, you do not have to log in to the Card Control App. It works in junction with to your Jersey State Bank mobile banking app and does not need to be accessed, but will remain on your phone. However, you do have the option to do so if you don’t want to access it through your Jersey State Bank Mobile app – as it can also work independently.

 

Frequently Asked Questions (FAQs)

Q. What is the Jersey State Bank Card Control app?

A. The Jersey State Bank Card Control app is an app that you can download onto your mobile device, to turn your Jersey State Bank debit cards on or off, and control transactions on, and alerts for your debit cards.

Q. Why should I use the Jersey State Bank Card Control app? Why is it important?

A. Being able to control transactions on, and get alerts for, your Jersey State Bank debit cards can help you protect yourself against fraud, and help you manage your family finances better.

Q. What kind of controls can I set, and what kind of alerts can I get for my Jersey State Bank debit cards?

A. You can turn your debit cards on and off, in an instant, for any reason. You can block international charges, and set controls and alerts for card transactions based on location, type, and amount.

Q. Where can I find/How can I get the Jersey State Bank Card Control app?

A.  Login to your Jersey State Bank Mobile Banking app.  In the menu, click on the option that says “Manage My cards”.  When you click on it the first time, it will take you to the app store to download the Jersey State Bank Card Control app.  Download the app.  The next time you log into your mobile banking app and click on “Manage My Cards” Jersey State Bank Card Control app will open. OR  the Jersey State Bank Card Control app can be found in your favorite app store, for download at any time.

Q. Is there a charge for downloading the Jersey State Bank Card Control app?

No. Downloading the Jersey State Bank Card Control app from your favorite app store is free. Be sure to complete the process to link any debit cards that you wish to set controls and alerts for. Your card will not be charged for using the Jersey State Bank Card Control app. If you sign up for alerts, standard texting fees may apply. Please check your contract with your mobile service provider.

Q. Is it safe to download and link my Jersey State Bank debit cards to the Jersey State Bank Card Control app?

A. Yes. The Jersey State Bank Card Control app is a legitimate app, offered by Jersey State Bank, in the app stores. The questions you answer to link your Jersey State Bank debit cards is for card validation/verification purposes only, and the information will not be shared with anybody else.

Q. I downloaded the Jersey State Bank Card Control app onto my mobile device; Now how do I use it?

A. In order to control your debit cards with the Jersey State Bank Card Control, you need to tell us which debit cards that you wish to control. Be sure to complete the process to link any debit cards that you wish to set controls and alerts for. We recommend setting up at least one control and one alert to ensure desired functionality.

Q. How many Jersey State Bank debit cards can I link to the Jersey State Bank Card Control app at one time?

A. You can link all of your eligible Jersey State Bank primary debit cards, and even all the debit cards of your authorized users to the Jersey State Bank Card Control app, to turn each card on or off, set controls, and get alerts for each card independently of one another.

Q. I see that a newer version of the Jersey State Bank Card Control app is available in my app store; Can I update it?

A. Absolutely! We continue to make enhancements to improve functionality and your overall user experience. If you have “auto updates” turned on, any version of the Jersey State Bank Card Control app on your mobile device will automatically update with any newer version when it is released. If not, feel free to manually download any newer version of the Jersey State Bank Card Control app at any time.

Q. I got an alert for a control that I set using the Jersey State Bank Card Control app; Now what?

If you ever get an alert for a transaction that you did not make or authorize, contact Jersey State Bank right away.

Q. What if I have any troubleshooting questions while using the Jersey State Bank Card Control app?

A. Contact Jersey State Bank with any questions you may have. 618-498-6466 or 618-786-2311