No matter your Personal Banking needs, we appreciate your choice to bank with us and would like to offer all of our Personal Banking customers the following services in addition to any they may already have with us.
Safe Deposit Boxes
JSB understands how great peace of mind can be when it comes to your valuables and personal documents. We offer Safe Deposit Boxes in a variety of sizes to accommodate your needs. Any of our Customer Service Representatives can get you started with one today. Boxes are only available at Jerseyville location.
Enjoy the ease and convenience of our Night Deposit Boxes located at both bank locations. Make deposits after business hours and have them processed the next business day.
Lost or Stolen ATM/Debit Card
In the event your card is stolen or lost, please report the missing card immediately to avoid any unnecessary losses and so we can put a block on your card. Contact us during business hours at 618-498-6466 or 618-786-2311. After hours, you can call SHAZAM directly at 800-383-8000.
If fraud is suspected on your debit card, you will receive a phone notification. If you are unavailable, a voice message will be left asking you to call and verify the transaction. If there is no reply, they will put a temporary block on your card. The 24-hour phone line for SHAZAM Falcon Fraud Protection is 855-219-5399 or 866-508-2693.
With the FREE Shazam BOLT$ app, you add another layer of protection against fraud. Shazam BOLT$ can immediately alert you to potentially fraudulent activity:
- A debit card purchase for more than an amount you specify
- Any card-not-present debit card transactions (telephone orders, internet order, mail orders)
- Any suspicious or high-risk transaction that occurs on your account from your card
- Set alerts for three different transaction types:
- Transactions over a specific dollar amount
- Internet or phone transactions
- Transactions outside of the U.S.
Early warning is the key! When you are aware of suspicious activity, contact JSB right away by calling 618-498-6466 or 618-786-2311.
Making Life Simple for Cardholders offering the following features:
- Fingerprint access
- Convenient New Remember Me check box on the login page – no need to type your name in every time the app is used
- Quick Balance allows easy viewing of account balances
- ATM Locator on both login screen and within the app for easier access
INSTANT TRANSACTION CONTROL
The transaction control feature gives you more control over your accounts. You will be able to pause your card, without affecting previous transactions, if your card is stolen or goes missing.
With the quick tap of a button, this optional feature allows you to block or unblock your card, saving you money. You can add multiple cards using this app. For example, add your spouse or children’s cards to your app to help protect them. This fast and simple security feature increases safety and gives you peace of mind knowing you can turn your debit card off and on with a click of a button.
Locating an ATM has never been easier because of the integrated GPS technology in the Shazam BOLT$ app. No matter where you travel, you are able to locate the nearest ATM, confirm if it’s a surcharge-free Privileged Status® terminal and get directions.
DEBIT CARD TEXT FRAUD ALERTS
Keeping your account safe and secure is our highest priority. We have added Text Fraud Alerts as part of our debit card protection program.
You will soon begin receiving text alerts when suspicious activity is detected on your debit card. If you receive a “fraud alert,” reply Yes or No to confirm or deny the activity. If you reply No (confirms the activity is fraudulent), you will quickly receive a follow up text to let you know that a SHAZAM fraud specialist will call you soon to help protect your account. We will also automatically block your debit card to prevent any additional fraudulent activity.
If you reply Yes (confirms the activity was legitimate), you can continue to use your debit card as normal. If you do not reply to the text, or your phone number is not a mobile number, we will attempt to reach you via automated voice call.
Text message alerts from: 72718
Automated phone calls from: (855)219-5399
Make sure to save these numbers to your contacts so you do not miss any alerts. This added protection to your debit card is automatic and text message alerts are free.
If you would receive one of these text messages you do have the ability to opt out, however we do not recommend doing this as these automated messages will stop fraud more quickly. When you receive your first text message, you can simply text or select “STOP” to opt out.
If you have any questions, or ever see a suspicious transaction on your debit card, please contact us to speak with your local bank representative.
Important: We will never request card or account information via text, phone or email.
SHAZAM is our debit card processor.
Getting started is easy – all you have to do is download the app, set your preferences, and start keeping tabs on your account. All the instructions are on screen, and we’re always glad to help if you have any questions. Or access Shazam BOLT$ online at https://bolts.shazam.net
Note: While there is no fee to use Shazam Bolt$, data charges may apply.
Need a Notary to assist you with important documents? At JSB we offer free Notary Services to our customers for your convenience.
Whether it’s a jar of coins that you’ve saved for your rainy day fund or a large batch of coins from your business, we’re here to quickly count them for you with our coin counting machine. There’s no charge for JSB customers and it can be done during business hours at either branch.
Check out our new Self-Service Coin Machine at our Jerseyville branch!
You can now purchase Savings Bonds online through the secure TreasuryDirect.gov website. With Treasury Direct you can buy, manage and redeem Treasury securities online 24/7, from the convenience of home, work, or wherever you have secure Internet access.
- In addition to savings bonds, you can buy and manage marketable Treasury securities: Treasury bills, notes, bonds and TIPS (Treasury Inflation-Protected Securities).
- You can establish multiple registrations in one account.
- You can set up a simple payroll savings plan to automatically invest in savings bonds.
- You can schedule recurring purchases for savings bonds and marketable securities.
- Your savings bonds purchases are generally added to your account in just one business day.
- Since the securities are electronic, there is no paper to lose, and no need to go to a local financial institution to redeem them.
- When the funds are needed, and after the minimum holding period has been reached, you can redeem part or all of your savings bonds. The payment will be deposited to your checking or savings account, and the funds should reach your financial institution in just one business day.
- You can establish accounts for minor children and for specific purposes such as education or vacations.
- You can view and print your account summary, including recent purchases, payments and account balance.
We make switching easy!
We want to make your move to Jersey State Bank as easy as possible. That’s why we created this Switch Kit. The link below is everything you will need to close out your existing accounts and transfer your automatic deposits and withdrawals to your new account with Jersey State Bank!
Wire Transfer Instructions
Instructions for Incoming Wire Transfers
Central Trust Bank
ABA Number: 086500634
238 Madison St
Jefferson City, MO 65101
Jersey State Bank
1000 S State St
Jerseyville, IL 62052
Jersey State Bank’s Customer Name and Account Number