Instant Issue Debit Card
Receive your debit card before you leave the bank when you open your checking account. If you ever need a second card for another account holder or need to replace your card, you can get one instantly at our Jerseyville and Grafton branch. No need to wait for it to arrive in the mail!
Wanting to setup your debit card in your Digital Wallet?
Jersey State Bank offers our debit card holders the ability to pay with their mobile device nearly anywhere! Learn More
We’ve made it even more convenient for you to control your debit card!
Now you can setup up Push Notification alerts and control spending limits on your debit card all inside our Jersey State Bank mobile app with one login! Learn More
Jersey State Bank utilizes a fraud detection program to prevent unauthorized use of your Debit Card. The program tracks the type of transactions you usually perform with your Debit Card and then compares that behavior with each new transaction and characteristics of fraud. If something seems suspicious, you may be called at home or cell phone to verify the transaction. Automated phone calls will come from (888)253-8962. If you are unavailable, a voice message will be left asking you to call and verify the transaction. If there is no reply, they will put a temporary block on your card. This program is for your protection as we try to eliminate Debit Card fraud.
If we have your cell phone number, you will receive a text alert when suspicious activity is detected on your JSB Debit Card. Text message alerts will come from 37268. If you receive a fraud alert, it is asking you if the transaction listed in valid (something you did).
- If you reply YES (transaction is legitimate), you can continue using your card as normal.
- If you reply NO (transaction is fraudulent), you will quickly receive a follow-up text notifying you that a Fraud Specialist will contact you very soon to help protect your account. We will automatically block your debit card to prevent further fraudulent transactions.
- If you do not reply to the text, we will attempt to reach you via an automated voice call.
If you plan to use your Debit Card to purchase expensive items that are not typical of your card use, please contact the bank to notify us. 618-498-6466 or 618-786-2311.
Contact the bank if you plan to use your Jersey State Bank Debit Card while traveling out of the country or within the US but in states outside where you live. Due to fraud concerns, many foreign countries or out of state transactions may be declined if we were unaware of your plans. Please complete our Travel Notice with the dates and places you will be traveling so we can place you on an exception list.
Mastercard® Guide to Benefits for Consumer Debit Cardholders
Click to view the guide. MasterCard Guide to Benefits as of 7-1-2019
To learn more, call Mastercard® Assistance Center at 1-800-627-8372 or en Español at 1-800-633-4466.